Privacy Policy

NYC Horse & Carriage Incident Reporter
Last updated: September 30, 2025

Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service (the "Application"). By using the Service you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Capitalized terms used in this Privacy Policy have the meanings defined in the full policy; examples include Account, Company, Personal Data, Service Provider, Device, GDPR, and CCPA/CPRA.

Types of Data Collected

Personal Data

We may ask you to provide personally identifiable information including, but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Other contact details you provide when using our Service

Usage Data

We automatically collect Usage Data such as IP address, browser type and version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.

Location Data

With your permission we may collect location information from your device to provide certain features. You may enable/disable location access at any time through your device settings.

Use of Your Personal Data

We use Personal Data for purposes including but not limited to:

  • Providing and maintaining the Service
  • Managing your Account
  • Communicating with you (support, notices, updates)
  • Analyzing usage to improve the Service
  • Complying with legal obligations

Disclosure of Your Personal Data

We may share Personal Data with:

  • Service Providers (vendors assisting with hosting, analytics, messaging, etc.)
  • Affiliates and business partners
  • Third parties authorized by you
  • Authorities or other parties if required by law

Sale of Personal Information

We do not sell Personal Data in the common-sense meaning. However, certain uses by Service Providers may be deemed a "sale" under CCPA/CPRA. See the CCPA/CPRA section below for rights and opt-out options.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described, to comply with legal obligations, to resolve disputes, and to enforce agreements. Usage Data is generally retained for a shorter duration unless needed for security or functionality improvements.

Transfer of Your Personal Data

Your information may be processed in locations outside your jurisdiction. We will take reasonable steps to ensure appropriate safeguards are in place when transferring data across borders.

Delete Your Personal Data

You may request deletion of Personal Data we have collected about you. Some data may be retained if required by law or other legitimate purposes described in this policy. To request deletion, use the contact details in the Contact section.

GDPR Privacy & Your Rights

If you are in the EU/EEA, the Company is the Data Controller and you have rights including:

  • Request access to your Personal Data
  • Rectification of inaccurate data
  • Erasure (delete) in certain circumstances
  • Restriction or objection to certain processing
  • Data portability
  • Withdraw consent when processing is based on consent

We will assist with exercising these rights and may require identity verification prior to responding.

CCPA / CPRA (California) Notice

This section supplements the policy for California residents. It lists categories of Personal Information we may have collected in the past 12 months (for example: identifiers, internet activity, geolocation data, sensitive personal information), and explains your rights under CCPA/CPRA such as the right to know, the right to delete, the right to opt-out of sale, and the right not to be discriminated against for exercising your rights.

To submit verifiable consumer requests please contact us using the information in the Contact section. We will respond within the statutory timeframes (generally within 45 days, with one permitted extension of 45 additional days in certain circumstances).

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us and we will promptly delete the information where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes here and update the "Last updated" date. Where appropriate, we will provide additional notice (for example, via email).

Contact Us

If you have questions or want to exercise your rights, contact us: